Instructions for installing Adobe Connect

Adobe Connect Setup

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Adobe Connect Setup

Install the Adobe Connect Add-In to your computer
Click this link to learn how. Note: DO NOT use the Chrome web browser to start an Adobe Connect meeting. If you do, the Connect Add-In won’t run, meaning you can’t share your screen and audio might be problematic. Mozilla Firefox tends to be the best browser to use with Adobe Connect. To install Mozilla Firefox, use this link.

Make sure you have the necessary equipment
Here’s what you need (in addition to your computer with internet access):

  • Ideally, you will have a headset with a mic. This reduces any possibility of feedback and looping and makes the experience better for everyone involved.
  • Minimally, you should have a set of headphones to plug into your computer to use in conjunction with your built-in microphone. If you do not use headphones, you risk lots of feedback, which is painful for everyone in the room.

Run the Adobe Connect system test
Once you’ve got the Add-In installed and your headset plugged in, run the Adobe Connect system test just to be sure everything is up to par on your system.

To run the test, visit this Adobe page.

Turn Off Non-Essential Software
Adobe Connect is a resource-intensive application. When participating in a Connect meeting, turn off all software that is not essential to the meeting itself. Additionally, turn off any software that might be using the Internet while you are in a Connect meeting, this might even include others in your home that are using the Internet. Running too many other applications and/or saturating your Internet connection can cause a great deal of delay (lag) between when you talk and when others hear you.

Adobe Log In
Log in early to the Adobe Connect room you will be using and test your microphone and headset.

If the meeting host has allowed participants access to their microphones and cameras, or if you are a presenter in the meeting, you will need to enable your audio and video before being able to use it.

Enable Audio

  • Click on the little microphone icon at the top of the window. When you move your mouse over the icon a popup will say “Connect My Audio.
  • After clicking on the mic you will get an Adobe Flash Player Settings window that pops up. Click on Allow so that Flash can access your microphone and camera. You will only need to do this once during a session in Connect.
  • After enabling your audio, when you talk into your headset or built-in mic, you should see green half-moons radiating from the microphone icon at the top of your Adobe Connect window. If you don’t see the half-moons when you talk, run the “Audio setup Wizard under the “Meeting” menu.
  • Once your audio is working, you can mute your microphone by just clicking on the icon at the top of the window and a line will go through the mic indicating that you are muted.

Turn on your camera

  • Click on the camera icon at the top, just to the right of the mic icon, or click on the “Start My Webcam” text in the “Camera and Voice” pod.
  • After clicking on the camera icon or the “Start My Webcam” text, a preview of what your camera sees will appear in the Camera and Voice pod. At this point in time only you will see your video. To show your video to the rest of the participants in the meeting click on the “Start Sharing” text.
  • To stop your camera just click on the “Stop My Webcam” button in the upper right corner of the Camera and Voice pod.

ALWAYS mute your microphone when you are not the one talking!

  • Remember: ALWAYS mute your microphone when you’re not the one talking!
  • This prevents the opportunity for painful feedback.
  • To mute your microphone, click on the microphone icon at the top of your Adobe Connect window. When there is a line through the microphone icon, that means you are muted.